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  • November 2024

    • November 2024

    Adobe Stock 128719290
    P & L Gears
    Columns

    Lobsiger: How Entrepreneurs Can Understand Their P&L

    Greg Lobsiger
    Nov. 22, 2024
    A visual exercise can make even a complex problem easier to understand.
    Adobe Stock 501084865
    This stock image of a hurricane viewed from a NASA satellite shows the Milky Way galaxy at sunset.
    Columns

    Bryant: Navigating Through the Uncontrollable 

    Drew Bryant
    Nov. 21, 2024
    A guide for shop owners’ preparedness
    dewitztrubilt5932
    Operations

    Taking the Reins

    Jay Sicht
    Nov. 20, 2024
    What you need to consider in planning for succession
    Adobe Stock 100500647
    Digital Marketing
    Operations

    Build Your Online Marketing Machine Now to See Future Payoff 

    Lindsey Gainer
    Nov. 18, 2024
    Acquiring customers through online efforts takes time and consistency.
    City of Peachtree Corners, Georgia
    Bridge at Peachtree Corners
    Articles

    This Smart City Wants to be a Cornerstone in Collision Repair

    Abdulla Gaafarelkhalifa
    Nov. 15, 2024
    Learn how this city is helping develop ADAS and V2X.

    More content from November 2024

    Adobe Stock 281332080
    Handing over keys
    Operations

    Wow Them at Delivery

    Todd Kortemeier
    Nov. 14, 2024
    Little touches can make a big difference when handing back the keys.
    adobestock_207237724
    Apple on a books
    Articles

    Q&A: So, You Want to Be an Instructor?

    Abdulla Gaafarelkhalifa
    Nov. 13, 2024
    See what this instructor says about going from the shop to the lab.
    Adobe Stock 289656070
    Hiring Manager and Applicant
    Operations

    How to Find Your Next Home-Run Hire

    Noah Brown
    Nov. 1, 2024
    It’s never been harder to find good talent. Learn how to set your shop up to increase your chances of finding it.
    Headlight Polishing
    Operations

    Build Your Sales Culture: The Benefit of Upselling

    Steve Trapp
    Nov. 1, 2024
    Grow your sales and gross profit without processing more vehicles through the door by refining the selling and service skills of your CSR and estimator team.
    Adobe Stock 236597462
    Technician examining exhaust system
    Columns

    Menefee: Driving Business in Challenging Conditions 

    Tiffany Menefee
    Nov. 1, 2024
    During a slowdown, this is how we capture multiple repair orders from vehicles already in our shop.