Steve Trapp

Steve Trapp is an internationally known consultant and speaker. His family operates a collision center in Wisconsin. He earned a degree in Economics Education and a minor in Accounting from the University of Wisconsin.  After college, he worked for 3M in sales and marketing roles with the innovative 3M ARM$ training and software sales.  He worked as a consultant for AutocheX doing financial consulting for a few years before joining AkzoNobel, where he started the industry’s first value-added program. While there, he started the industry’s first paint company-sponsored 20 groups and wrote numerous training programs with third-party experts on finance, marketing, selling, leadership, and other topics.  He later joined DuPont/Axalta, where he worked with Mike Anderson to manage their 20 groups and industry seminars. While at Axalta, he managed the North American Strategic Accounts SAM team and later the entire EMEA Strategic Accounts team. He currently is the senior consultant for LEAP, a global consulting firm that has presented in 10 countries.

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Operations

Build Your Sales Culture: Leverage Customer Relations for Growth 

Dec. 12, 2024
The foundation of any sales and service culture is positive referrals and very specific positive reviews from past customers. Do your customers see you as a trusted advisor?
Headlight Polishing
Operations

Build Your Sales Culture: The Benefit of Upselling

Nov. 1, 2024
Grow your sales and gross profit without processing more vehicles through the door by refining the selling and service skills of your CSR and estimator team.
Charles Caswell
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Operations

Build Your Sales Culture: Closing Current Traffic

Oct. 17, 2024
Improve your shop’s assignment conversion and closing ratio to combat dwindling sales.
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Operations

Improving Scorecard Performance

Aug. 12, 2024
Learn How to Master the ‘Rules of the Game’