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Learning Resources

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Sponsored
Discover how the latest advancements in waterborne refinish technology are transforming collision repair. Join PPG experts live to learn how the QUICKLINE™ Waterborne Refinish...
Aug. 18, 2026
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Sponsored
Many shop owners today are asking the same question: Where will my next dependable revenue stream come from? Learn the Five Signs that Commercial Vehicle Refinish may be the smart...
July 1, 2026
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Sponsored
Every year, collision shops across the country face fines, failed inspections, and shutdowns — not just from OSHA, but from EPA and DOT as well. Most operators are only watching...
June 2, 2026
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Sponsored
Boost vehicle throughput, save up to 49% on energy costs, and achieve OEM-quality finishes with Speed-TEC. When paired with the Hi-TEC Basecoat, the full Spies Hecker System can...
June 24, 2026

CollisionCast

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Collision Cast
What is your shop's risk, and how can you mitigate that?
July 7, 2026
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Better Marketing
Collision Cast
If your shop doesn’t have a strong digital brand, you’ve lost a customer before they’ve even had a chance to walk through your door.
June 23, 2026
General Motors
CollisionCast 6-9-2026
Collision Cast
Customers can more easily search for GM Certified Collision Repair centers using enhanced features of GM's Collision Assistance Tool.
June 9, 2026
NABC
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Collision Cast
As the National Auto Body Council celebrates its 30th anniversary, learn about NABC's activities and how your shop can get involved.
May 26, 2026

ABRN On the Shop Floor

Photo Courtesy of BackBay Subscriber
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Collision ProAssist takes a detailed look at how a Kia rear body panel issue prompted a procedural update after OEM input.
July 21, 2026
Toby Chess
Toby Chess ABRN
There is still hope for us AARP-eligible people!
June 30, 2026
SCRS Quick Tip: How Ride Height and Stance Affect Calibration
Learn why proper vehicle preparation is essential for accurate ADAS calibrations and factors that can influence results in three minutes.
June 15, 2026
Car-O-Liner
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Sponsored
Effectively combine MIG/MAG welding with resistance spot welding in structural repairs, utilizing advanced equipment to ensure repeatability, control, and adherence to OEM procedures...
June 12, 2026

Columnists

Greg Lobsiger Shop Profits
Customer service impacts reputation and profitability in collision repair. By fostering positive customer experiences, you can thrive in challenging times.
Aug. 3, 2026
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Insurers increasingly deny reimbursements and call it "following policy". Shops must push back against these small changes before they become tomorrow's standard.
Aug. 3, 2026
Cassaundra Croel/DRIVE
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The day you plan your entry into the industry is the day you should start planning your exit .
July 31, 2026
Tiffany Menefee
Tiffany Menefee
Prioritizing employee well-being and fair complaint resolution can lead to better customer service, improved morale, and a more resilient business.
July 17, 2026

Running a Shop

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With the limitations of photo-based estimates, shop operators can take a mediated, process-driven approach that clarifies the preliminary nature of virtual estimates, establishes...
Aug. 3, 2026
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Healthy conflict, managed well, can lead to better decisions, improved processes, and enhanced customer experiences.
Aug. 3, 2026
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What is the potential liability collision repair shops face with ADAS calibration, and how can they protect themselves?
Aug. 3, 2026
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As the technician shortage persists, shop owners are finding that the most reliable path forward is developing talent internally.
Aug. 1, 2026

Cool Shops

Quality Collision Group
PICTURE PERFECT: Cascade Collision's flagship location in Lehi moved to a new facility across the street that offers better presence, freeway visibility, and a re-designed interior for more efficient repairs.
Cascade Collision revamped its location by relocating to the neighboring lot and building a new, modern facility designed for operational efficiency and better technician experience...
Aug. 1, 2026
Hertrich Collision Centers
WELCOME TO HERTRICH: The 15,120 sq. ft. facility features a simple, efficient circular design for vehicle flow throughout the repair process.
Incorporating lessons learned from prior projects, the new Delaware facility is designed around efficiency, scalability, and long-term operational needs.
July 22, 2026
Courtesy of Parkwood Collision
Parkwood Collision Exterior
Parkwood Collision's second facility is designed with a new layout to improve productivity and streamline workflow.
April 10, 2026
Premier Truck Group
Premier Truck Group Overhead
The new 85,000 sq. ft. facility has the equipment, team, and space needed to quickly get fleets back on the road.
Feb. 6, 2026

Multi-Shop Operations (MSO)

CARSTAR
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CARSTAR Billings, owned by brothers Jeremy and Matt Buller, celebrated its first anniversary with a community event in Billings, Montana.
June 25, 2026
Darrell Amberson
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Darrell Amberson says understanding evolving trends such as ADAS integration, increased customer payments, insurer profit strategies, and OEM influence is essential for MSOs aiming...
June 9, 2026
ProColor Collision
ProColor Collision Myrtle Beach at its ribbon-cutting.
Staying static in the collision repair industry is no longer viable due to shrinking margins and increased competition. Owners are encouraged to plan early, keep financials clean...
June 5, 2026
Fix Auto USA press release/Puget Collision Facebook
Fix Auto and Puget Collision Logos
Fix Auto USA agreed to sell six locations owned by Richard Fish to Puget Collision. The shops will integrate into Puget Collision's existing operations.
May 15, 2026

Sponsored Content

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Sponsored
Collision gross margins have slipped from roughly 50% to 40% over 15 years. A growing number of owners are adding general mechanical bays for a second, steadier revenue stream...
July 13, 2026
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Sponsored
Learn how Autel Cloud turns pre- and post-scan documentation into a fast, searchable, access-anywhere process for any shop.
July 8, 2026
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Sponsored
Founder Jon Kosmoski shares how House of Kolor is still redefining custom paint after 70 years in business
June 25, 2026
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Sponsored
For today’s shop owners—especially independents—success depends on understanding how expectations have evolved and building the operational discipline and partnerships needed ...
June 1, 2026

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