It's a crucial operation, but many shops struggle to secure payment for their work. Two shop owners share strategies that give them the best chance of being reimbursed.

Revv’s Adi Bathla supports increasing data access for shops but says the unaddressed issue of telematics leaves a gap in the current legislation.

Effective collision repair requires seamless coordination among departments, from initial estimates to final paint. Implementing SOPs, verifying parts early, and scheduling diligently...

DB Orlando Collision reimagined its parts department by replacing traditional carts with modular crates, focusing on repair flow, space efficiency, and visual communication to...