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    • Noah Brown

    Noah Brown is a freelance writer and former senior digital editor for 10 Missions Media, where he facilitated multimedia production several of the company's publications.

    The parts department is the heartbeat of the operation, and ensuring it runs smoothly is 'mission critical,' says John Baker, director of operations for Wallace Collision Center in Bristol, Tennessee.
    Operations

    Like Clockwork

    Noah Brown
    Jan. 9, 2025
    Is your parts department hampering your shop’s efficiency? Learn how an overhaul might supercharge your team’s productivity.
    Adobe Stock 289656070
    Hiring Manager and Applicant
    Operations

    How to Find Your Next Home-Run Hire

    Noah Brown
    Nov. 1, 2024
    It’s never been harder to find good talent. Learn how to set your shop up to increase your chances of finding it.
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    Dramatic Silhouette Victorious With Fist In Air On Summit
    Operations

    Build Out a Rockin’ Training Regimen

    Noah Brown
    Oct. 14, 2024
    Learning is essential for your shop’s success. Learn how to take your shop’s training portfolio to the next level.
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    Operations

    Learning to Let Go

    Noah Brown
    Sept. 13, 2024
    Delegation can be difficult, but letting go of some day-to-day responsibilities could save your shop and yourself.