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FenderBender Releases 2024 Industry Survey Report

July 3, 2024
This year's report features insights, KPIs, and leadership data from hundreds of collision repair operators.

Latest from Operations

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Operations

How Outside Sales Can Drive Growth for Your Collision Shop

Feb. 14, 2025
New sales opportunities can significantly add to your bottom line.
Bethany Anderson
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Shop Profiles

Purpose-driven Work 

Feb. 7, 2025
For the past 60 years for the Stinnett family, "it’s always been about more than just fixing cars.”
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Operations

Why All Vehicles Should be Assessed with AI Estimating

Feb. 7, 2025
Leverage technology and improve processes to reduce supplements and repair cycle time.
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Operations

Exploring a Four-day Workweek

Feb. 7, 2025
Who doesn’t enjoy a three-day weekend? What if every week included one?
Andy Tylka/Tag Calibrations
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Operations

New Digs

Feb. 6, 2025
ADAS calibration is essential to modern car repair. Is your shop equipped to handle it?
The parts department is the heartbeat of the operation, and ensuring it runs smoothly is 'mission critical,' says John Baker, director of operations for Wallace Collision Center in Bristol, Tennessee.
Operations

Like Clockwork

Jan. 31, 2025
Is your parts department hampering your shop’s efficiency? Learn how an overhaul might supercharge your team’s productivity.
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Operations

Diminishing the Headache of Diminished Value

Jan. 29, 2025
Your customer may be entitled to recovery of diminished value after a loss. Here’s how to help.