• Home >
  • Back Issues >
  • FenderBender >
  • December 2024 FenderBender

    • December 2024 FenderBender

    Adobe Stock 545037223
    Five-star CSI
    Lindsey Gainer
    Dec. 30, 2024
    Use CSI scores to celebrate and coach your staff and improve your business.
    Unique Collision Center
    Unique Collision Center Family
    See what this MSO owner has to say about competing with the giants in the industry.
    James Roetling, Aranco Productions
    Damien Reyna, COO of Driven Brands,
    A theme at the conference was for Abra, CARSTAR, and Fix Auto USA stakeholders to use technology to improve the customer experience and reduce the strain on estimators.
    Adobe Stock 404222498
    Man pondering computer screen
    Adobe Stock 527517066
    Adjuster inspecting car
    Tiffany Menefee
    Dec. 17, 2024
    Now is the time to plan how to not only survive but potentially emerge stronger in a competitive and changing environment.

    More content from December 2024 FenderBender

    Courtesy of Bennett Toyota
    Randy Kuntz led the Bennett Toyota Collision Center to its fifth national award from the carmaker.
    Emily Kline
    Dec. 16, 2024
    Inside the innovative strategies of DeLuz Auto Body and Bennett Toyota Collision Center
    Adobe Stock 311060425
    For Sale Real Estate Sign
    Todd Kortemeier
    Dec. 13, 2024
    There are many vital steps to take before hanging a “for sale” sign in the window.
    Adobe Stock 482327516
    Enthusiastic five-star online rating
    Steve Trapp
    Dec. 12, 2024
    The foundation of any sales and service culture is positive referrals and very specific positive reviews from past customers. Do your customers see you as a trusted advisor?
    Adobe Stock 366108004
    Stairstep success
    Drew Bryant
    Dec. 12, 2024
    Position your shop for success in the new year with comprehensive reviews and clear goal-setting.
    Adobe Stock 764116825
    Businessman examining chart
    Jay Sicht
    Dec. 6, 2024
    There is help – and hope – for those owners and operators examining where they can improve operations to stem a loss in business.
    Adobe Stock 132909205
    Handbook in process
    Dec. 5, 2024
    More than a legal document, your employee handbook sets the tone for your company’s culture, expectations, and how to engage with your team.
    Jay Sicht
    I-CAR offered live welding demos.
    Dec. 2, 2024
    The FenderBender team, along with others from the brands in Endeavor Business Media's Vehicle Repair Group, attended the 2024 SEMA Show and related events in Las Vegas the week...