Columnists

The shops that will make it through today’s challenges are the ones that do the hard things, the right things, consistently.

It was America’s Eisenhower-decade; life was pretty good for most people and the collision repair industry, as we know it today, began to evolve.

Dealing with insurers may feel like a long, uphill battle, but there is strength in numbers and the actions we can take.

Waste reduction in the shop is important, but even more basic is the measurement of flow.

Step 1: Is your staffing level rightsized?

WWII brought massive changes to American society — and the collision repair industry.