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Lobsiger: The Four Stages to Freedom  

May 1, 2024
With time and strategic planning, you can reach the point of managing your shop from afar. But you must learn from folks smarter than you.

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Lobsiger: Building a Waste-Free Repair, Part 2

Feb. 15, 2024
Implement written processes and visual systems for blueprinting to reduce additional steps.
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Shop Life

Menefee: A Lesson in Handling an Unruly Customer

Feb. 14, 2024
The toughest client can test a shop owner's patience. Could you or your team members benefit from customer service training?
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Family at new-car dealership
Shop Life

Bryant: Coexisting with Market Juggernauts

Jan. 25, 2024
Instead of viewing new-car dealers as competition, why not see them as potential partners?
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Shop Life

Menefee: Handing Over the Reins

Jan. 18, 2024
Give your staff the freedom to spread their wings and implement all you've taught them
File photo; courtesy of I-CAR
Shop Life

Lobsiger: Building a Waste-Free Repair: Part 1

Jan. 16, 2024
Blueprinting is one component of lean that can help you create more value with less effort and resources
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Goal Setting
Home

Lobsiger: What Are Your 2024 Goals?

Dec. 21, 2023
Plan now for the success of your business and employees
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Home

Bryant: Gut Check Time

Dec. 20, 2023
Look in the mirror and beyond

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