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Columnists
Lobsiger: What’s the Impact of Adding Just One Labor Hour to Every Estimate?
Greg Lobsiger
Dec. 19, 2024
With lower demand, maximizing each job is crucial.
FenderBender archive photo by Charles Caswell
Columnists
Lobsiger: Cycle Time, the long-forgotten KPI
Greg Lobsiger
July 22, 2024
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Columnists
Menefee: Developing Training and Career Paths in a Small Shop
Tiffany Menefee
July 19, 2024
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Columnists
Menefee: The Rising Pushback from Insurance Companies: A Challenge for Auto Collision Shops
Tiffany Menefee
Dec. 17, 2024
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Columns
Batenhorst: The Cost of our Silence
Andrew Batenhorst
Nov. 27, 2024
Latest from Columnists
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Columns
Use a Profit Formula for Collision Shop Success
Cassaundra Croel
Oct. 30, 2024
Profitability isn’t just a vague goal; it’s a measurable outcome.
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Columns
Bryant: Seeing Through the Smoke
Drew Bryant
Oct. 18, 2024
Together, we can unmask the realities of insurance claims to empower our customers and enhance the quality of our industry.
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Columns
The Importance of Checklists in Collision Repair
Greg Lobsiger
Oct. 11, 2024
Prevent safety issues for every vehicle that leaves your shop and improve profitability at the same time.
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Columns
Menefee: Spotting Unprofitable Repairs
Tiffany Menefee
Oct. 3, 2024
Lessons Learned from Experience Can Show Which Jobs to Accept and Which to Turn Away.
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Columns
Bryant: As Car Insurance Rates Rise, Help Ease Your Customers’ Burdens
Drew Bryant
Sept. 19, 2024
Implement cost control measures, enhance education, and diversify services to meet their evolving needs.
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Columnists
Bryant: Budgeting Success in an Ever-Changing Collision Repair Market
Drew Bryant
Aug. 30, 2024
Ensure your business remains profitable and resilient in today's market.
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Columnists
Amberson: Are We Being Honest About Auto Repair Safety?
Darrell Amberson
Aug. 19, 2024
Although ADAS and other safety features have created measurable improvements, shouldn’t we be addressing all relevant safety factors?
Latest From Columnists
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Columnists
Menefee: How I Retain Skilled and Trained Employees
Tiffany Menefee
Aug. 15, 2024
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Columnists
Lobsiger: Death by a Thousand Cuts
Greg Lobsiger
Aug. 14, 2024
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Columns
Lobsiger: The Four Stages to Freedom
Greg Lobsiger
May 20, 2024
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Columnists
Lobsiger: What’s your marketing strategy?
Greg Lobsiger
April 15, 2024
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Columnists
Menefee: The Journey to Becoming a Better Leader
Tiffany Menefee
March 18, 2024
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Columnists
Lobsiger: Building a Waste-Free Repair, Part 3
Greg Lobsiger
March 13, 2024
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Columnists
Bryant: Maintain Standards with Phone Call Audits
Drew Bryant
Feb. 16, 2024
File Photo/Charlotte Wedding Photographers, Michael Cuthbertson
Columnists
Lobsiger: Building a Waste-Free Repair, Part 2
Greg Lobsiger
Feb. 15, 2024
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Shop Life
Menefee: A Lesson in Handling an Unruly Customer
Tiffany Menefee
Feb. 14, 2024
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Shop Life
Bryant: Coexisting with Market Juggernauts
Drew Bryant
Jan. 25, 2024
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