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February 2024
February 2024
February 2024
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Louisville Collision Center
Articles
Louisville Collision Center Responds to Employee’s Tragedy
Abdulla Gaafarelkhalifa
Feb. 29, 2024
After Collision Repair Technician Gary Noble was severely injured in a car accident, his co-workers got together to help him out.
Photo by Jay Sicht
Articles
Pondering an Electrified Future
Jay Sicht
Feb. 28, 2024
EVs are not going away. Are you tooled up to accommodate them?
Jay Sicht
Articles
Prep Your Shop for EVs
Noah Brown
Feb. 26, 2024
Before EVs roll into your shop, make sure you’re equipped to handle them.
Articles
Daku’s Auto Body Shop: 75 Years Strong and Counting
Lindsey Gainer
Feb. 23, 2024
OEM certifications and ADAS calibration business build upon the family's legacy
Photos courtesy of Superior Auto Body
Home
Snap Shop: Superior Auto Body
Abdulla Gaafarelkhalifa
Feb. 22, 2024
Doug Bowman's property acquisitions tripled his space, allowing for an increased workload and enhanced customer service.
More content from February 2024
Car-O-Liner
Articles
Fine-Tune Your Repair Plan
Jay Sicht
Feb. 21, 2024
Are you missing out on capturing these commonly missed items?
Courtesy of 3M Automotive Aftermarket Division
Articles
Make Getting Paid for Painting Less of a Pain
Todd Kortemeier
Feb. 20, 2024
Compensation for paint and materials is like any part of running your business—be thorough and focus on the details.
Dreamstime 32871454
Articles
Inspire New Recruits While Changing the Narrative
Lindsey Gainer
Feb. 19, 2024
The more shops that run apprentice programs, the better it will be for everyone in the industry, say these two operators.
Adobe Stock 482105765
Columnists
Bryant: Maintain Standards with Phone Call Audits
Drew Bryant
Feb. 16, 2024
How incoming and outgoing calls are answered and handled can make or break your customer experience.
File Photo/Charlotte Wedding Photographers, Michael Cuthbertson
Columnists
Lobsiger: Building a Waste-Free Repair, Part 2
Greg Lobsiger
Feb. 15, 2024
Implement written processes and visual systems for blueprinting to reduce additional steps.
Adobe Stock 296907486
Shop Life
Menefee: A Lesson in Handling an Unruly Customer
Tiffany Menefee
Feb. 14, 2024
The toughest client can test a shop owner's patience. Could you or your team members benefit from customer service training?
Charles Caswell
Articles
How to Plan for Lean Production
Steve Trapp
Feb. 12, 2024
Adjust your processes to combat rising cycle times.