September 2025

Honesty and clarity go a long way in delivering bad news.

With claims counts declining, it may be time to proactively trim overhead expenditures to save cash flow and cut the monthly expense budget.

AkzoNobel's Jim Lovejoy says it's time for shops to stop being order takers and proactively sell their services to get cars in the door.

With the right mindset and knowledge, we find that the "diamonds" we seek are already inside the walls of our shops.

Are you ready to press the reset button and prep for a strong fourth quarter?

Collision repair is traditionally viewed as a male-dominated field, but women can contribute and thrive at every level from the shop floor to management.

This year's winners of the FenderBender Award and Best Repair Planner/Estimator

As they have increased across the country, total losses were the focus of the Summer Collision Industry Conference in Philadelphia.