• Advertise
  • Awards
  • Magazines
  • Multi-Shop Operations (MSO)
  • Subscribe
  • 2024 Industry Survey Report
  • Home >
  • Running a Shop

    • Shop Customers

    Latest from Shop Customers

    car-keys-fb
    Running a Shop

    How and When to Follow Up With Customers

    Daniel Pearson
    Oct. 6, 2022
    Shops have more ways than ever to stay in touch with customers, but what do they need and want?
    alex-ware-iIn8IKBOva0-unsplash7771
    Running a Shop

    Keeping the Lines of Communication Open

    Lindsey Gainer
    Aug. 25, 2022
    Effectively communicate with customers to build trust and profitability.
    pexels-negative-space-97079
    Running a Shop

    Make Delivery an Unforgettable Event

    Zane Douglas
    July 28, 2022
    That final interaction should show off the hard work your team put into repairs.
    FB_IdeaShop_0618
    Running a Shop

    5 Keys to Better CSR Interactions

    Anna Zeck
    Jan. 20, 2022
    Today’s customers demand a higher level of customer satisfaction.
    FOB_Collision-Insight_0618
    News

    Why Do Customers Come Back?

    Paul Hodowanic
    Dec. 22, 2021
    Longtime customers share why they stay loyal to their body shop.
    Generation-Gap-Main
    ProColor Collision

    Bridging the Generational Gap

    Sponsored Content
    Nov. 1, 2021
    Adopt an approach that addresses each generation segment to remain agile and profitable.
    ProColor_FB_Webinar_Digitals_09212
    ProColor Collision

    Creating Human-Centric Customer Experiences

    Sponsored Content
    Sept. 15, 2021
    Watch ProColor Collision's latest webinar to learn how to personalize the customer experience at your shop and become more relationship focused.

    Photo 68411224 © Rawpixelimages | Dreamstime.com
    Dreamstime Xxl 68411224

    ID 169198071 © Raquelsfranca | Dreamstime.com
    Dreamstime Xxl 169198071 Copy