• CRASH NETWORK


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    About CRASH NETWORK

    Research and news for the automotive collision repair professional

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    https://www.crashnetwork.com/

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    6657345df6dc50db58d91a60 Crash Network

    Research and news for the automotive collision repair professional

    Products & Press Releases

    Who Pays22
    Insurer Report Card
    News

    Collision repairers can help guide consumers by grading the performance of insurers

    Nov. 9, 2021
    Open only to collision repairers, the survey can be completed in less than three minutes; once compiled, results will be sent to participants at no charge to share with their ...
    Who Pays
    Photo 182081915 © Dmytro Aletskyi | Dreamstime.com
    Steering
    Operations

    'Who Pays for What?' survey findings suggest some shops not measuring steering columns

    July 27, 2021
    Mike Anderson of Collision Advice gets concerned when he sees “Who Pays for What?” survey findings that suggest half of shops may not be following OEM safety inspection procedures...
    Photo 174329815 © Yuttana Jaowattana | Dreamstime.com
    Dreamstime S 174329815
    Home

    Shops increasingly billing for – and being paid for – seat belt inspections

    July 13, 2021
    More collision repair shops are now charging — and being paid — to inspect seat belts, survey finds.
    Crash Network
    Tools

    More than half of shops paid regularly to mask engine compartment, according to ‘Who Pays for What?’ survey

    March 30, 2021
    When Collision Advice and CRASH Network conducted their first “Who Pays for What?” survey back in 2015, only about one-third of shops said they were paid “always” or “most of ...
    Irc 2021 Logo
    News

    Smaller and regional auto insurers once again get top grades from collision repairers

    Feb. 16, 2021
    Collision repairers continue to see smaller auto insurers outpacing the 10 largest insurers in terms of working to ensure quality repairs and customer service, according to the...

    Articles & News

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    Insurance Graphic
    Latest News

    No Top-10 Carrier Graded C+ or Higher on 'Insurer Report Card'

    Feb. 4, 2025
    Over 1,100 body shops each graded as many as 40 different insurance companies in their state.
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    Radar/ADAS
    Latest News

    'Who Pays for What?' Survey Shows Increase in Shops Paid for Radar Sensor Tests

    Jan. 7, 2025
    There is a five percentage point difference from 2023.
    Shops that complete the “Insurer Report Card” and provide an email address will be sent the results to share with their customers, at no charge, once they are compiled.
    Survey Graphic
    Latest News

    Collision Repairers Have Until Friday to Grade Insurers

    Dec. 4, 2024
    Shops that complete the “Insurer Report Card” can be sent the results to share with their customers, at no charge, once they are compiled.
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    Survey
    Latest News

    Shops Can Grade Auto Insurers to Show Consumers How Their Carrier Stacks Up

    Nov. 11, 2024
    Over 1,000 collision repair professionals each year grade the performance of the auto insurers in their state through the “Insurer Report Card.”
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    Car Specs
    Latest News

    Survey: Majority of Shops Acknowledge Need for Post-Repair Safety Inspections

    Oct. 3, 2024
    Many said the OEMs don't make clear what is “required” versus what is “recommended.”
    Courtesy of Crash Network
    Who Pays Inspect Seatbelts chart
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    News

    How do your insurance companies stack up?

    Feb. 23, 2023
    Collision repairers placed 29 carriers on Insurer Report Card “Honor Roll," and none of the Top 10 largest, best-known auto insurers received an overall grade higher than a “C...
    Photo 92751390 © Dmitry Kalinovsky | Dreamstime.com
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    News

    'Who Pays for What?' survey asks shops about their billing practices – and insurers’ payment practices

    Jan. 10, 2023
    More than 7 in 10 shops report being paid for OEM post-crash safety inspections; latest ‘Who Pays’ survey open through January
    Who Pays for What logo
    News

    Are you being paid to clear the driver's personal data from a total-loss vehicle?

    Oct. 6, 2022
    Latest 'Who Pays for What?' survey open through October
    Who Pays For What 2022 Logo Rgb Color On White
    News

    Are you billing for protecting interiors?

    July 15, 2022
    The latest results from ‘Who Pays for What?’ survey show shops are increasingly being paid for protecting vehicle interiors. The new survey is open through July.

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