CRASH NETWORK


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Research and news for the automotive collision repair professional

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6657345df6dc50db58d91a60 Crash Network

Research and news for the automotive collision repair professional

Products & Press Releases

Insurer Report Card
Nov. 9, 2021
Open only to collision repairers, the survey can be completed in less than three minutes; once compiled, results will be sent to participants at no charge to share with their ...
Photo 182081915 © Dmytro Aletskyi | Dreamstime.com
Steering
July 27, 2021
Mike Anderson of Collision Advice gets concerned when he sees “Who Pays for What?” survey findings that suggest half of shops may not be following OEM safety inspection procedures...
Photo 174329815 © Yuttana Jaowattana | Dreamstime.com
Dreamstime S 174329815
July 13, 2021
More collision repair shops are now charging — and being paid — to inspect seat belts, survey finds.
Crash Network
March 30, 2021
When Collision Advice and CRASH Network conducted their first “Who Pays for What?” survey back in 2015, only about one-third of shops said they were paid “always” or “most of ...
Irc 2021 Logo
Feb. 16, 2021
Collision repairers continue to see smaller auto insurers outpacing the 10 largest insurers in terms of working to ensure quality repairs and customer service, according to the...

Articles & News

who_pays_for_what_2025_logo_rgb_color_002
April 3, 2025
The "Who Pays What?" survey, conducted by Collision Advice and CRASH Network, found more than 20% of respondents are paid regularly for it by eight large national insurance companies...
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Insurance Graphic
Feb. 4, 2025
Over 1,100 body shops each graded as many as 40 different insurance companies in their state.
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Radar/ADAS
Jan. 7, 2025
There is a five percentage point difference from 2023.
Shops that complete the “Insurer Report Card” and provide an email address will be sent the results to share with their customers, at no charge, once they are compiled.
Survey Graphic
Dec. 4, 2024
Shops that complete the “Insurer Report Card” can be sent the results to share with their customers, at no charge, once they are compiled.
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Survey
Nov. 11, 2024
Over 1,000 collision repair professionals each year grade the performance of the auto insurers in their state through the “Insurer Report Card.”
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Car Specs
Oct. 3, 2024
Many said the OEMs don't make clear what is “required” versus what is “recommended.”
Irc 2023 Color On No Background 01
Feb. 23, 2023
Collision repairers placed 29 carriers on Insurer Report Card “Honor Roll," and none of the Top 10 largest, best-known auto insurers received an overall grade higher than a “C...
Photo 92751390 © Dmitry Kalinovsky | Dreamstime.com
Dreamstime M 92751390
Jan. 10, 2023
More than 7 in 10 shops report being paid for OEM post-crash safety inspections; latest ‘Who Pays’ survey open through January
Who Pays for What logo
Oct. 6, 2022
Latest 'Who Pays for What?' survey open through October

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