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Targeting 2025
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Bryant: Reflect, Reset, and Rev Up for 2025

Feb. 17, 2025
Establish clear, ambitious, yet achievable targets for the new year.

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Illicit Drug Use
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Menefee: The Hidden Epidemic in Body Shops

Feb. 10, 2025
By opening a conversation about substance abuse, we can begin to break the cycle and create a healthier, more supportive workplace.
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Net Profit
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Croel on the Power of Net Income: Driving Profitability and Growth in Your Collision Repair Shop 

Jan. 30, 2025
Net income is a vital metric that reveals your shop’s financial health and profitability.
Courtesy of Jeff Levine
Towers Motor Parts, pictured in this circa 1933 photo taken on Main St. in Nashua, New Hampshire, was one of the earliest auto parts jobbers to also carry paint and body supplies. Note the Nash dealer two doors down. The large building to the left with the cupola would soon be razed to make way for Nashua’s new City Hall.
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YesterWreck – The Column #5: The Collision Repair Industry – 1930 - 1939 

Jan. 27, 2025
Paint is now sprayable, insurance companies discover severity, and two “unsung heroes” emerge.
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Bryant: How Increasing Insurance Rates Impact Us  

Jan. 27, 2025
By strategically adapting, we can better serve our customers and maintain our business' health.
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Lobsiger: Fighting Labor Rate Suppression

Jan. 10, 2025
Why do insurers push back so hard on just a $2-per-hour increase?
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Columnists

Menefee: Reflecting, Resetting, and Improving 

Jan. 8, 2025
Now is the time to review your operations and identify areas that need attention or improvement.
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Asking Why
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Batenhorst: Has Curiosity Died?

Jan. 3, 2025
Teaching your team the healthy way to ask “why” will start to set the foundation of a colossal shift in thinking for operations and repair-planning.