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Columnists
Bryant: Reflect, Reset, and Rev Up for 2025
Drew Bryant
Feb. 17, 2025
Establish clear, ambitious, yet achievable targets for the new year.
FenderBender archive photo by Charles Caswell
Columnists
Lobsiger: Cycle Time, the long-forgotten KPI
Greg Lobsiger
July 22, 2024
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Columnists
Menefee: Developing Training and Career Paths in a Small Shop
Tiffany Menefee
July 19, 2024
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Columnists
Parks: Do You Have a Culture of Merit... or a Culture of Entitlement?
Jesse Parks
Feb. 16, 2025
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Columnists
Lobsiger: The Path to Shop Ownership
Greg Lobsiger
Feb. 13, 2025
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Columnists
Menefee: The Hidden Epidemic in Body Shops
Tiffany Menefee
Feb. 10, 2025
By opening a conversation about substance abuse, we can begin to break the cycle and create a healthier, more supportive workplace.
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Columns
Croel on the Power of Net Income: Driving Profitability and Growth in Your Collision Repair Shop
Cassaundra Croel
Jan. 30, 2025
Net income is a vital metric that reveals your shop’s financial health and profitability.
Courtesy of Jeff Levine
Columns
YesterWreck – The Column #5: The Collision Repair Industry – 1930 - 1939
Gary Ledoux
Jan. 27, 2025
Paint is now sprayable, insurance companies discover severity, and two “unsung heroes” emerge.
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Columnists
Bryant: How Increasing Insurance Rates Impact Us
Drew Bryant
Jan. 27, 2025
By strategically adapting, we can better serve our customers and maintain our business' health.
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Columnists
Lobsiger: Fighting Labor Rate Suppression
Greg Lobsiger
Jan. 10, 2025
Why do insurers push back so hard on just a $2-per-hour increase?
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Columnists
Menefee: Reflecting, Resetting, and Improving
Tiffany Menefee
Jan. 8, 2025
Now is the time to review your operations and identify areas that need attention or improvement.
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Columnists
Batenhorst: Has Curiosity Died?
Andrew Batenhorst
Jan. 3, 2025
Teaching your team the healthy way to ask “why” will start to set the foundation of a colossal shift in thinking for operations and repair-planning.
Latest From Columnists
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Columnists
Lobsiger: What’s the Impact of Adding Just One Labor Hour to Every Estimate?
Greg Lobsiger
Dec. 19, 2024
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Columnists
Menefee: The Rising Pushback from Insurance Companies: A Challenge for Auto Collision Shops
Tiffany Menefee
Dec. 17, 2024
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Columns
Batenhorst: The Cost of our Silence
Andrew Batenhorst
Nov. 27, 2024
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Columns
Croel: Use a Profit Formula for Collision Shop Success
Cassaundra Croel
Oct. 30, 2024
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Columns
Bryant: Seeing Through the Smoke
Drew Bryant
Oct. 18, 2024
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Columns
The Importance of Checklists in Collision Repair
Greg Lobsiger
Oct. 11, 2024
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Columns
Menefee: Spotting Unprofitable Repairs
Tiffany Menefee
Oct. 3, 2024
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Columns
Bryant: As Car Insurance Rates Rise, Help Ease Your Customers’ Burdens
Drew Bryant
Sept. 19, 2024
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Columnists
Bryant: Budgeting Success in an Ever-Changing Collision Repair Market
Drew Bryant
Aug. 30, 2024
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Columnists
Amberson: Are We Being Honest About Auto Repair Safety?
Darrell Amberson
Aug. 19, 2024
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