ACDelco
Ongoing education is key to staying on top of rapidly changing vehicle technology and is crucial to the success of your business.
ACDelco's "blended learning" approach is designed to minimize the time away from your business for training without sacrificing learning and includes online courses, instructor-led classroom instruction, seminars and online TECHassists for specific technical topics.
All of this training is available at no extra charge to TSS (total service support) members and also will be available at a cost to non-TSS members starting this fall.
ACDelco stresses a holistic training approach, which is why in addition to specific technical training curriculum, ACDelco offers in-depth business management training.
Visit www.acdelcotechconnect.com/training to see the available list of classes, cost per session for non-TSS members and how to enroll.
Alliance Education Programs Recap
HUB Training: Class topics include business management, related selling, leadership, staffing and time management, plus courses to help counter personnel take and pass the ASE certification test.
Alliance University: Online courses provide a full range of professional development programs covering technical knowledge, safety topics, human resources, sales techniques and store operations.
ASECertification: The Alliance offers reimbursement programs to encourage store personnel and shop members to take and pass ASE certifications.
National Training Conference: Every three years Auto Value/Bumper to Bumper has a national business conference to encourage continuing education for all automotive aftermarket levels.
Vendor Training: Members may attend exclusive training dates with key manufacturers to learn the features and benefits of their products. Technicians learn the latest advances on how to diagnose and repair these advanced technologies.
DENSO Technical
DENSO Sales California has a number of technical training classes scheduled and others planned for the remainder of the year in many locations.
Training includes A/C service essentials, emission theory and diagnostics, Toyota/Lexus engine performance, hybrid vehicle safety and service, Honda/Acura engine performance, Nissan/Mitsubishi engine performance and advance scan tool diagnostics. Visit www.densocorp-na-dsca.com for more information.
Automotive Distribution Network Training
WAREHOUSE:
- Sales Builder Boot Camp
- Sales Builder Performance Package
- How to Deliver Knockout Customer Service for Call Centers
- Growing Today's Employees into Tomorrow's Team Members
- Understanding the Dynamics of a Changing Service Repair Market
AUTO STORES:
- Sales Builder Boot Camp
- Sales Builder Performance Package
- Sales Team Performance Training
- Jobber PTS Series
- Understanding the Dynamics of a Changing Service Repair Market
INSTALLERS:
- How to Maximize Your RO'S
- Need for Preventive Maintenance
- How to be a Great Leader
- PTS for Service Centers
- Business Enhancement
TECHNICAL:
- Injectronics Advanced Tech Training
- Delphi Training
Federated training programs provide full support for service technicians
Federated recognizes the difficulty in trying to keep pace with constantly changing technology in the automotive industry. Federated links technicians to self-study courses as well as to local and regional training seminars. This allows the technician to set the pace of their educational program.
By clicking on to Federated's Web site, www.federatedautoparts.com, you can link to Federated's training support network, which is designed to improve service-bay efficiency and enhance the productivity of your technicians. With Federated's training support program, you can focus your training dollars to best suit your business needs.
There are numerous benefits associated with Federated's training program, including the Technician Career Development Program, which determines a technician's current skill level and provides ASE® Mini Assessments. Also available are professional hands-on regional courses sponsored by the local Federated WDs and jobbers.
IWD training
Each year, Independent Warehouse Distributors sends 15 Auto Service Technicians to Federal-Mogul for a week of brake and chassis training and 10 ASE technicians to Raybestos for a week of brake and chassis training.
The group sends 15 sales personnel and technicians to WIX filtration school (four days). This year, for the first time, it is sending 10 ASE technicians to Bendix for three days of brake training.
CARQUEST
CARQUEST's Technical Institute offers training for technicians and store owners through CARQUEST Auto Parts stores. The classes feature instructor-led technical training, as well as self-paced and online training.
There also are CTI Business Solutions for facility owners, managers and service consultants and Action Selling for sales professionals. Visit www.carquest.com for a list of training.
PTS SMP & BWD
Standard Motor Products and BWD Automotive offer a number of two-night classroom-based technician training programs, each featuring the Synthesis Interactivity System.
In addition, Standard's Professional Technicians' Series Seminar is a "reality based" technician training program focused on the needs of the aftermarket technicians. They are computer generated and fully interactive programs.
Classes also are available in Spanish, and a "Masters Series" Engine Management Technician Training Program is being offered.
