AutocheX NACE awards recognize collision shops for customer service, satisfaction

SAN DIEGO – AutocheX will hold its seventh annual Premier Achiever Awards ceremony at the International Autobody Congress and Exposition (NACE) in Las Vegas, when it will recognize collision repair facilities that have consistently demonstrated their commitment to customer care by achieving exceptional customer satisfaction ratings in 2008. The award ceremony and reception will be held Thursday, Nov. 6 at the Mandalay Bay Convention Center.  RELATED NEWS

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Collision repair facilities receiving a 2008 Premier Achiever Award have attained customer satisfaction index scores in the top five percent of facilities from throughout the U.S. and Canada that use the AutocheX service. AutocheX collects satisfaction data and provides performance benchmark reports and analysis to over 9,000 repair facilities and several of North America’s leading insurance carriers and service companies.

AutocheX is committed to not only providing the most objective and actionable “voice of the customer” data, but also to advancing the level of customer service in the collision repair industry. AutocheX and the participating insurance companies present the Premier Achiever Awards each year as a way of recognizing repair facilities that have proven their devotion to quality, service, and satisfaction.

AutocheX is a fully integrated business unit of Mitchell International and is a provider of customer satisfaction measurement and performance management solutions to the collision repair and property insurance industries.