BEDFORD, Texas — The Automotive Service Association (ASA) will host three free Service Information Workshops in Oklahoma: July 15 at the Holiday Inn Select in Tulsa; July 16 at Springhill Suites in Lawton; and July 17 at the Waterford Marriott Hotel in Oklahoma City.
Designed to educate shop owners and technicians about the availability of service information to automotive repair shops, more event information, including driving directions, is available online at www.ASAshop.org/KEYS. The site also offers information about additional workshops scheduled in Pennsylvania, Arizona, New Mexico, Nevada, North Carolina and Florida. The educational agenda includes discussions on computers and Internet resources necessary to access service information; manufacturer and third-party Web sites; diagnostic tools that may assist in handling a repair most efficiently; and the role of the National Automotive Service Task Force. Attendees are encouraged to ask questions to address specific service information issues they have experienced. When space and equipment are available, these meetings may also include the opportunity for attendees to view a live vehicle reprogramming demonstration. Attendees are also eligible to participate in drawings for training videos and subscriptions to OEM service information Web sites. ASA said it believes the current voluntary, industry-supported service information process protects independent repairers and consumers by allowing them access to the same information available to manufacturers and dealers. These workshops are part of ASA’s efforts to educate shop owners and technicians about current systems and how they can manage the many service information options available to them. | 
