n 1972, a group representing a wide range of segments in the automobile service industry came together to create a system that would allow a technician?s knowledge to be independently tested and certified.
In 1972, a group representing a wide range of segments in the automobile service industry came together to create a system that would allow a technician
About the Author
Tony Molla
Tony Molla, vice president, National Institute for Automotive Service Excellence, has more than 30 years experience in the automotive industry and is the former editorial director of Motor Age and ABRN magazines. Molla has held a number of positions throughout his career, including ASE-certified technician, PBE counterman, service manager, parts store manager, technical editor and service manual writer.
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