1. Running a Shop
    2. Operations

    Little Issues, Big Problems

    Jan. 1, 2020
    We spend a lot of our time concerned with the big issues at ABRN. But at a recent paint company gathering, I was reminded that these controversial topics-while gathering much of the limelight and press coverage-may be a big waste of repairers' time,
    About the Author

    Russell Thrall III

    Former ABRN Editor-in-Chief Russell Thrall, a second-generation collision repairer, has experienced the shop from the bottom up, starting as a clean up person and working his way to assistant manager by age 17. Thrall joined the staff of Chilton's Automotive Body Repair News in 1991 as technical editor and as senior editor in 1992. From 1993 through 2000, Thrall served as editor of Collision Repair Industry INSIGHT. Thrall returned to the staff of ABRN in June 2000 as editor-in-chief of the industry's largest monthly trade magazine. Thrall was a frequent speaker at industry events including the Collision Industry Conference (CIC), NACE, and numerous other local and regional events. He served as co-chairman of the Collision Industry Conference Electronic Commerce committee and is a member of the Board of Directors of the National Auto Body Council.

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