Install automation systems to control temperatures and lighting, and stagger demand.
| Unmet Expectations
Implementing green practices can save energy and money, reduce environmental impact, improve efficiency, increase customer traffic and even boost employee morale. But some repairers have found that going green is not by itself a guarantee of success, so owners should carefully consider their motivations and expectations before making any changes.
“I thought spending extra money would get me extra business, but it hasn’t,” says Rick Carpo, who runs T. Masters Collision and Service Center in Hammonton, N.J., with wife Ann Marie Carpo.
T. Masters, a 12,000-square-foot, 12-employee shop that lately has repaired three or four vehicles a week, was the first in the state to receive green certification from the New Jersey Green Automotive Repair Program. Carpo has sunk about $750,000 into a variety of green strategies including a 50-kilowatt solar array, radiant heating, an on-site recycling center for materials and waste oil, aluminum air lines that eliminate sweat and contaminants, high windows for natural light, waterborne paint, and a light-colored exterior for sun reflection.
He says he’d do it all again because of his environmental convictions, but he was surprised by the lackluster community response. He says he’s approached numerous insurance companies about advertising T. Masters as a green shop, but none have shown interest. Other “green” shops have also expressed that concern, an issue CCAR is working to address with at least one insurer. It was through CCAR’s GreenLink certification that Sawgrass Ford collision center (see main story) was able to get on Geico’s radar as a green shop.
“We see this as a way to promote shops not only in the industry, but ultimately to the consumer,” CCAR Executive Vice President Bob Steward says of the GreenLink program.
As more shops take their own steps, big and small, to go green, Steward hopes his organization will be able to help market those achievements. CCAR has recognized 99 shops during the past two years, and is hoping that will translate into more business for those shops.—JW