• Mark Olson

    Mark Olson is the founder of Vehicle Collision Experts, LLC (VECO Experts), a consulting firm that takes a holistic approach to working with shops on repair quality and business performance.

    Mark Olson
    Dec. 1, 2020
    As someone who has the opportunity to glimpse into different shops and different segments of the industry in every part of the country, I thought it might be just as helpful to...
    Mark Olson
    Oct. 1, 2020
    I’m struck when I speak with shop owners around the country just how differently they have responded to what’s happened this year.
    Mark Olson
    Aug. 1, 2020
    Perhaps like some of you, I wrote a 2020 business plan for my company last December. In the middle of February, I re-wrote it. At the end of March, I re-wrote it yet again.
    Mark Olson
    June 1, 2020
    Like you, I’m facing the tough day-to-day questions related to the new world we find ourselves in, trying to determine how to respond in a way that is best for my household, my...