Heather Gooch

Heather Gooch - former Managing Editor of Pest Control. In August 2005, after nearly nine years with the magazine, Gooch left the staff to establish her own company, Gooch & Gooch. She remains a valued contributor and friend.
Shop Customers

ASE helps create a professional image

Jan. 1, 2020
With changing technology, the ASE test can help boost customer service and loyalty.
Finance

Lauding the value of vendor services

Jan. 1, 2020
Bob Joshlin, president of Indianapolis-based Speedway Auto Parts, sums up his view as "vendors do a little bit of everything for us." While the needs are different for wholesale...
Finance

David vs. Goliath: Battling the big competition

Jan. 1, 2020
Wholesale: Service ensures success; Retail: Roll with the punches
Shop Customers

Specialty parts sales continue to evolve

Jan. 1, 2020
WHOLESALE: Garages have options; Retail: Geography is key