Toby Chess

Operations

Windshield warnings

Jan. 1, 2020
Let’s look at the critical protection windshields provide and repair information you need to protect your customers and business.
Operations

Matrix Wand aims to improve estimate accuracy, verify repair quality

Jan. 1, 2020
Photogrammetry, using digital images to mesaure objects, can reveal hidden damage and verify repair accuracy.
Operations

Toby Chess has some questions on aftermarket parts

Jan. 1, 2020
I am against shops being told to use substandard parts and then having to assume all of the liability and risks for their use.
Operations

New study examines dire consequences of a poor repair

Jan. 1, 2020
The non-professional repairs in the study left passengers at great risk during a side impact.