Sara Aase

Go-With-The-Flow
Shop Profiles

Start Taking Pre-Owned Repairs In-House

June 1, 2010
How lean thinking turned pre-owns into profit for Flow Motors Luxury Body Center
Waste-Not-Want-Not
Running a Shop

Best Practices for Recycling

April 6, 2010
Helpful hints for recycling just about everything in your shop—and improving your bottom line.
A-Good-First-Impression
Running a Shop

Branding Tips for a Great First Impression

April 1, 2010
For your customers, your shop’s design is synonymous with your brand. Is yours cutting edge, or gritty city?
A-Lot-More-Action
About Us

Polish Customer Service with an Audit

Oct. 1, 2009
Want to turn the hypothetical “Yes, I would refer your shop” into the real deal? Think like your customers.