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Shop Profiles
Start Taking Pre-Owned Repairs In-House
Sara Aase
June 1, 2010
How lean thinking turned pre-owns into profit for Flow Motors Luxury Body Center
Running a Shop
Best Practices for Recycling
Sara Aase
April 6, 2010
Helpful hints for recycling just about everything in your shop—and improving your bottom line.
Running a Shop
Branding Tips for a Great First Impression
Sara Aase
April 1, 2010
For your customers, your shop’s design is synonymous with your brand. Is yours cutting edge, or gritty city?
About Us
Polish Customer Service with an Audit
Sara Aase
Oct. 1, 2009
Want to turn the hypothetical “Yes, I would refer your shop” into the real deal? Think like your customers.
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