The study measures the number of problems per 100 vehicles experienced during the past 12 months by original owners of their three-year-old vehicles. The 2020 study measures problems in model-year 2017 vehicles.
Vehicle dependability continues to improve but at a slower rate. The industry average in 2020 is 134 PP100, which is an improvement of just 2 PP100 from 2019. Despite the slowing rate of improvement, 2020 marks automakers’ best performance in the history of the study.
In-vehicle technology shows the greatest improvement. Audio/Communication/Entertainment/ Navigation (ACEN) is the most improved category.
Learn how ADAS utilizes sensors such as radar, sonar, lidar and cameras to perceive the world around the vehicle, and either provide critical information to the driver or take...
The Autel IA700 is a state-of-the-art and versatile wheel alignment pre-check and ADAS calibration system engineered for both in-shop and mobile applications...
