Continued educational programs are being offered by The Timken Co.
to address the growing amounts of configurations and axles in the
heavy duty segment, where quickly recognizing the type of wheel-
end and required parts is crucial to fleet managers and repair
providers.
“It is our goal to train as many end-users as possible each year,”
says category aftermarket manager Phil Varner. “Sound procedures
help fleets get maximum performance from our products, and they
also pay off for customers in improved safety and business
performance.”
In 2010 alone, Timken’s sales and engineering teams trained more
than 1,500 fleet employees on proper wheel-end service. The
education focused on bearing handling, installation, ongoing
maintenance, removal and damage analysis.
The standard training session combines printed materials,
interactive media and hands-on exercises to help participants work
adeptly with the company’s products.
This year Timken expects to train 5,000 more fleet employees in
heavy duty wheel-end services through continued onsite activities
along with expansion of the company’s multimedia training
capabilities.
“Training is a key part of our strategy in the heavy duty
marketplace,” says category director Tom Tecklenburg. “It allows
us to spend quality time with those who have put their trust in
the Timken brand, while demonstrating our unparalleled expertise
to new prospects,” he adds.
“Training creates new opportunities for Timken, our distributors
and fleet customers, providing a venue to showcase our value
proposition,” according to Tecklenburg, “and it brings more
business prospects to our channel partners throughout the
distribution chain.”
For more information, visit www.timken.com.