Robert Bosch LLC has announced that it is backing its recently
introduced KTS 340 diagnostic tool with an extraordinary 10-
year limited warranty on parts and labor, demonstrating the
company's confidence in the durability and reliability of this
state-of-the-art diagnostic tool. The KTS 340 is an advanced
diagnostic and service tool, introduced in mid-2010, designed
specifically for use in the North American automotive service
market, and is available throughout North America.
“This warranty far exceeds anything else offered in the
aftermarket,” said Ruediger Hirschmann, KTS Product Manager for
Bosch Diagnostic Business Unit. “Most equipment manufacturers
offer only a one-year warranty, with an additional year
possible in certain instances. This 10-year warranty on the
Bosch KTS 340 covers all components except normal wear or
replacement items, like back-up batteries, which are
inexpensive and readily available from retailers everywhere.
All the shop owner needs to do to maintain the warranty
coverage is to continue his subscription to ESI[tronic]
database updates and not physically damage or abuse the tool.
Otherwise the warranty covers all parts and labor,” Hirschmann
said.
Should a problem occur while the tool is under warranty, the
shop owner or technician need only call a special KTS 340
toll-free support number. A specialist from Bosch Diagnostics
Business Unit will discuss the problem in detail and determine
the best solution to resolve the problem quickly.
If the Bosch specialist determines that a hardware problem
exists and cannot be resolved with software modifications, a
complete replacement KTS diagnostic tool will be shipped
directly to the repair shop. If that is determined before 2 pm,
the replacement unit will be shipped that same business day,
otherwise the next business day. The whole process just
couldn’t be easier.
The Bosch KTS 340 provides rapid and reliable diagnosis of
domestic, Asian, and European vehicles utilizing Bosch’s
globally-sourced ESI[tronic] database to quickly and easily
acquire and display the most current relevant automotive
data.
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“The KTS 340 is an extremely strong and reliable diagnostic
tool built to provide many years of service in auto repair
shops throughout North America,” said Hirschman. “The shop’s
subscription to our ESI[tronic] database assures that this tool
will be current and efficient for many years. And we are so
confident in the design, materials, and construction that we
feel confident we are offering the best-in-the-industry
warranty coverage so the shop owner and technicians using it
never have to worry about the tool’s performance or any
associated cost should a problem occur.”
“The KTS 340, supported by our extraordinary 10-year parts and
service warranty, is tangible evidence of our intention to
fully support our repair shop partners, in a comprehensive
program of product and support we refer to as Parts & Bytes,”
Hirschmann said.
For more information, visit www.boschusa.com www.boschdiagnostics.com.
