The Automotive Service Association (ASA) has updated its “Not-
Included Operations” charts, two publications designed to
ensure collision repairers consider all of the possible
operations when they write an estimate. Two titles are
available, “Reference Chart of Not-Included Operations When
Installing New Replacement Parts,” and “Reference Chart of
Not-Included Operations When Installing Recyclable
Parts.”
The guides serve as a quick summary of general not-included
operations, and should be used in addition to procedure pages
supplied by individual information providers.
“ASA continues to stress the importance of getting paid
for the steps performed and the materials used in the repair
process,” said Denise Caspersen, ASA Collision Division
manager. “The updated ASA ‘Not-Included Charts’ are an easy-
to-use guide of the not-included operations from the three
major estimating systems. These have been reviewed by the ASA
Estimating subcommittee and if put to use, will add to the
bottom line by documenting what operations are performed yet
not included in the estimating process.”
The publications are available individually or as a set
in a PDF format for ASA member-shops. To order or obtain
pricing information, members may access the ASA online store at
www.ASAstore.com, or call the membership department at (800)
272-7467, ext. 295. Nonmembers may purchase hard copies of the
documents by contacting ASA’s membership department at (800)
272-7467, ext. 295.
For more information visit www.asashop.org.
