Creating a magic moment for your auto repair customers

    Sept. 30, 2019
    Industry leading shop owner Matt Lachowitzer shares how you can involve the whole family in the auto repair experience, and create a truly magical moment for your shop's customers.    

    Industry leading shop owner Matt Lachowitzer shares how you can involve the whole family in the auto repair experience, and create a truly magic moment for your shop's customers.

    About the Author

    Bob Cooper | President of Elite

    Since 1990, Bob Cooper has been the president of Elite (www.EliteWorldwide.com), a company that strives to help shop owners reach their goals and live happier lives, while elevating the industry at the same time. The company offers coaching and training from the industry’s top shop owners, service advisor training, peer groups, along with sales, marketing and shop management courses. You can contact Bob at [email protected], or at 800-204-3548.

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