GRC-Pirk Management recently released RO-PEPtalk, an add-on software tool to assist automotive repair shops in lowering energy costs and improving work performance on the Mitchell RepairCenter™ ToolStore, the industry marketplace that allows shops to efficiently connect with their collision repair trading partners and third party add-on tools.
There’s a lot of pressure on shop owners to perform to the satisfaction of insurers, customers and employees alike in today’s eco-value economy, and the RepairCenter ToolStore’s open platform ensures all players are focused on the customer experience. Providing shops with energy efficiency feedback offers an effective method for measuring process performance by applying the science of self-satisfaction. Research has shown that self-satisfaction feedback, sometimes referred to as virtuous feedback, improves efficiency because it stabilizes human behavior.
Energy performance feedback is a persuasive factor in support of team spirit. By promoting team spirit through performance feedback, shop managers can amplify and reinforce worker behavior. Labor-hour efficiency is easily compared to Utility-hour efficiency using the RO-PEPtalk proportional analysis calculator, much like comparing MPG mileage ratings when evaluating vehicle performance.
Another important factor for shop owners to consider is the need to comply with the evolving building energy Benchmarking1 regulations put into practice by the banking and real estate markets for conducting financial transactions. Worldwide, commercial building energy rating and disclosure mandates are becoming more common as policymakers target automotive industries for greenhouse gas and climate protection policies.
“Although energy benchmarking is a crucial step on the path to asset management in modern body shops, the success of improving performance through energy feedback meetings will be determined by the commitment between employers and employees to improve overall operational efficiency,” said Steven E. Schillinger, President of GRC-Pirk Management.
"The RO-PEPtalk update to the GreenYield interface tool allows us to offer accounting and sustainability solutions that operate in one package. In turn, customers can be confident that they have the necessary data to measure their business efficiency," said Brian Elmi, Senior Manager of Product Management at Mitchell. "Being able to measure process efficiency will resonate well with customers and we are very pleased to be the first provider to feature ENERGY STAR rated reporting in RepairCenter ToolStore.”
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