SCRS Quick Tip: Internal Training Tools

Consistency, culture, and clear standards are essential in the collision repair industry—and training plays a key role in making that happen. In this conversation, Gary Wano Jr. of GW and Son Auto Body and Andy Tylka of TAG Auto Group explore how developing standard operating procedures in multiple formats helps employees learn more effectively. 

Rather than relying only on written instructions, Tylka shares how video-based SOPs provide a different type of visual learning and more interactive guidance that resonates with his workforce.  

This video was filmed at the I-CAR Training Center in Appleton, Wisconsin.