Vehicle complexity, including the growing average number of replacement parts — up by 15% — and lightweight parts that more often need to be replaced instead of repaired, means repair times are longer and the labor required for this is more specialized.
SambaSafety Strategic Advisor John Barbagallo champions the pivotal role of predictive data, including telematics, in shaping the future of insurance and looks forward to driving innovation with SambaSafety.
This has increased severity. Meanwhile, claims frequency is down. In this CollisionCast episode, John Barbagallo, strategic advisor for fleet safety and compliance telematics firm SambaSafety, talks about some of the reasons for that, as well as the driving behaviors defined by insurers as high-risk. SambaSafety just released its 2025 Driver Risk Report. Click here to learn more.
Jay Sicht is editor-in-chief of FenderBender and ABRN. He has worked in the automotive aftermarket for more than 29 years, including in a number of sales and technical support roles in paint/parts distribution and service/repair. He has a bachelor's degree in journalism from the University of Central Missouri with a minor in aviation, and as a writer and editor, he has covered all segments of the automotive aftermarket for more than 20 of those years, including formerly serving as editor-in-chief of Motor Age and Aftermarket Business World. Connect with him on LinkedIn.
