Chris Kemp

For years, key performance indicators (KPIs) have been used by the insurance industry to measure claims-related performance. With the business relationship between insurers and...

Operating at the same address for more than 45 years, Broadway Auto Body Rebuilders, Inc., is a Chicago-area institution.

Liotus and Winter Auto Body may have changed in its quarter century of existence, but George Liotus hasn't. He still can't think of anything he'd rather do and it shows in his...

When they couldn?t find the right computer management system, the Elite Collision team built their own