• Tom Franklin

    Running a Shop

    Fight Insurance Company Propaganda

    Tom Franklin
    Oct. 11, 2016
    A new way to fight insurance company “propaganda”
    Running a Shop

    Avoid the Effects of Holiday Stress

    Tom Franklin
    Oct. 11, 2016
    If stress is harming your business, read this column—NOW!
    Dont-Lead-on-Auto-Pilot
    Column

    Don't Lead on Auto Pilot

    Tom Franklin
    May 1, 2013
    A successful shop needs to have a competent driver, with eyes on the road ahead.
    Winning-Requires-Strong-Leadership
    Column

    Winning Requires Strong Leadership

    Tom Franklin
    April 1, 2013
    Winning in today’s collision repair industry requires strong leadership backed by peak performers.