Kelly Beaton

Nine tips to take your leadership skills to the next level.

In order to motivate a staff during meetings, shop owners need to develop a quick game plan prior to the get-togethers.

It’s not difficult to improve efficiency on your shop floor, sometimes all it takes is honing in on a single aspect of operations, refining it, and working from there.

Shop operators looking to create a more efficient repair process would be well advised to seek feedback from veteran technicians.