Chris Chesney

Chris Chesney is vice president of Training & Organizational Development for Repairify, Inc. In his 50-year career, he has held every primary role from a Master Technician, Service Advisor, Shop Owner, Technical and Management Educator, owner of a successful independent training organization, and for 22 years he led the Carquest Technical Institute (CTI).  He is a self-taught technician with a background in engineering and a passion for preparing the next generation for technologies on the horizon.

News

Building a destination automotive service business

Jan. 7, 2020
The future is bright for those that recognize the fact that you must grow in order to scale the cost of technologies, systems and talent needed to serve your customers.
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Implementing a mentorship model in your business

May 28, 2018
The stigma of mentors is that they should be your most experienced, oldest or most productive tech. This is false. The ideal mentor is someone who first wants to pay it forward...
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Onboarding new hires goes far beyond just orientation

July 28, 2017
It is critical to your shop’s service readiness to have a detailed onboarding process that ensures your new teammates fully understand you, your company, your culture, strategic...
News

Training takes dedication and action from all

March 4, 2016
Training your team must be a dedicated effort to provide the best customer service possible. How? Ensuring you are ready to successfully tackle any problem that comes in the door...