Nexterra Solutions Group, LLC, the international automotive restoration, claims management and service contract provider that operates Dent Concepts and Allied Overspray service brands, continues to expand its reach and value offerings into the automotive dealership and OEM communities. Nexterra provides fully customizable concierge auto physical damage assessment and restoration platforms, plus vehicle service products that improve loss cost efficiencies and vehicle owner loyalty.
By providing partners with improved methods to assess, repair and complete hail and overspray claims more efficiently, The Nexterra Solutions Group provides insurers, collision repairers, dealerships, fleet, rideshare companies and automakers a highly scalable, customizable, total claims management and auto physical damage repairs solution set. The firm's portfolio of companies – including Dent Concepts International and Allied Overspray — deliver superior call center, damage appraisal, auto physical damage repair and more within the lower 48 states, Australia and Europe.
For auto dealerships, Nexterra offers a full range of end-to-end claims management and restoration services, including hail and overspray damage assessment and repair, vehicle service contract products that cover auto physical damage repair, auto glass, tire and wheel repair and replacement services, driving improved event mitigation for individual vehicle claims as well as catastrophic event logistics and management.
"We continue to find unique and better ways to streamline the claims and repair process for each of our constituents — insurers, dealerships, collision repairers and vehicle owners alike," said Anthony Natale, president of Nexterra Solutions Group. "Through our broad network of experienced appraisers, technicians and automotive repair professionals, we provide a unique ability to deliver better loss management and customer experience results. Our mission is to make the claims and the repair experience more predictably consistent and deliver a responsive, stress-free and convenient experience for the vehicle owner, that in turn drives dealership, insurer, and collision repairer brand loyalty."
Many auto dealerships face a two-prong challenge in maintaining and repairing the vehicles on their lot. Catastrophic claims can impact much of their vehicle inventory, like hailstorms, hurricanes or tornados, or wind-blown paint overspray that can destroy paint finishes, requiring mass mitigation to protect investments in the inventory. Nexterra helps auto dealerships efficiently assess and appraise damage, plus efficiently and effectively repair the vehicles, reducing lost inventory costs and returning vehicles to "ready to sell" condition.
Separately, for those auto dealerships that do not operate collision repair centers and are sending their customers off-lot for repairs, Nexterra provides a unique concierge service that connects with the vehicle owner, provides their appraisal report, and seamlessly coordinates the repair. Dealership partners retain and enhance customer relationships, while improving customer loyalty and satisfaction, in a manner that drives new and used car sales.
About Nexterra Solutions Group
Nexterra Solutions Group (NSG) is the leading claims management, physical damage assessment and restoration provider to the insurance and automotive aftermarket communities. Since 1998, the Nexterra family of proven service brands -- Dent Concepts International and Allied Overspray -- have delivered improved claims KPI results and exceptional customer experience. By providing differentiated stand-alone, concierge or ala carte claims management and APD solutions, Nexterra drives consistently predictable outcomes for insurance, dealership, automotive aftermarket clientele and consumers during small, medium and catastrophic hail, tornado, hurricane, and overspray events. For more information, please visit www.nexterras.com .
