ARI Network Services, a provider of website, software and data solutions that help dealers, distributors, and manufacturers Sell More Stuff!(TM), announced today that Kost Tire and Auto Care Centers selected 50 Below's Retailer First(TM) dealer website solution.
Kost Tire and Auto Care Centers, based in Forest City, NY, is ranked 18th among the top 50 independent dealers in the country with 53 locations in New York and Pennsylvania. Kost Tire and Auto Care identified the need for a new retail website that would support their growth strategy by increasing online quote and service requests.
"Since 1938, our growth has been driven by a commitment to customer service and putting industry-leading technology to work in our business. We chose 50 Below/ARI because their focus on customer service and dealer websites will help Kost service and sell more product in-store and online," said Christopher MacNeil, Manager of Website, Internet and Social Media of Kost Tire and Auto. "ARI has a proven commitment to the automotive tire and wheel industry and its dealers, and it shows. To stay in front of our competition, we needed a website that not only supported our business model and goals, but provided visitors with the ability to quickly find the product they were looking for," added MacNeil. "Since deploying our new 50 Below website, we've increased weekly quote and service requests by 275%."
With their 50 Below website, Kost Tire and Auto can handle all online requests as quickly as if the customer was in their brick-and-mortar store. The added functionality also allows consumers to easily find the closest Kost location, use a tire fitment guide to research and find the correct tire for their vehicle, view a library of service videos and request a quote or schedule a service appointment.
"We welcome Kost Tire and Auto Care to the growing number of tire and wheel dealers who rely on ARI for excellent customer service and solutions that help them Sell More Stuff!(TM)," said Roy W. Olivier, CEO and President of ARI. "Our goal is to provide dealers with website and eCatalog solutions that help them increase sales, generate leads and meet consumers' ever-growing demand for instant access to information."
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