FenderBender Interview: Tiffany Menefee

April 17, 2019

Tiffany Menefee, the owner of Pronto Body Shop in El Paso, Texas, is a former insurance adjuster. She recently spoke with FenderBender about her shop's unique approach and where the relationship often breaks down between body shops and insurers.

Tiffany Menefee is the owner of Pronto Body Shop in El Paso, Texas, but before she became a shop owner in 2015, she spent six years as a licensed insurance adjuster and 15 years as a licensed insurance agent.

That gives her a unique perspective, and one that she has leveraged since moving to this segment of the industry. Menefee has maintained great relationships with her insurance partners and even sent some of her estimators to training to obtain their state's license for adjusters. But despite this background, Menefee has maintained the decision to remain DRP-free. She explains her shop's unique approach and where the relationship breakdown occurs between body shops and insurers.

Sponsored Recommendations

ADAS Applications: What They Are & What They Do

Learn how ADAS utilizes sensors such as radar, sonar, lidar and cameras to perceive the world around the vehicle, and either provide critical information to the driver or take...

Banking on Bigger Profits with a Heavy-Duty Truck Paint Booth

The addition of a heavy-duty paint booth for oversized trucks & vehicles can open the door to new or expanded service opportunities.

The Autel IA700: Advanced Modular ADAS is Here

The Autel IA700 is a state-of-the-art and versatile wheel alignment pre-check and ADAS calibration system engineered for both in-shop and mobile applications...

Boosting Your Shop's Bottom Line with an Extended Height Paint Booths

Discover how the investment in an extended-height paint booth is a game-changer for most collision shops with this Free Guide.