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    • Al Thomas

    Alfred Thomas is associate professor and department head of Collision Repair at Pennsylvania College of Technology. His technical experiences include 15 years in the collision industry as a technician and shop manager, 12 years as a secondary vocational instructor, and the past eight years as lead instructor at Penn College.
    Finance

    Plotting the perfect safety plan

    Al Thomas
    Jan. 1, 2020
    "All accidents can be prevented," the saying goes. Shops should try to prevent emergencies before they occur, but if they do, you should have a plan to deal with them.
    Finance

    BIG IDEAS for small hits

    Al Thomas
    Jan. 1, 2020
    Paintless dent repair (PDR), or the process of repairing dents without harming the finish, has been around since the early 1980s. Actually, the use of "push bars," repair tools...
    Finance

    The Art of Sales

    Al Thomas
    Jan. 1, 2020
    Selling, an integral part of any business, sometimes can seem like a mysterious act that just a select few persons have mastered. Some businesses have adopted the view that salespeople...
    Shop Profiles

    Running with vendors

    Al Thomas
    Jan. 1, 2020
    Though many collision repair businesses may not admit it, vendors of supplies, parts, tools and materials are like business partners. How efficiently a business runs, its margin...