Operations

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Global Finishing Solutions
Articles

Standardize and Improve Business Processes with Lean

April 12, 2024
Confront Errors as Opportunities and Track Their Frequency

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Articles

When Communicating Delays, Promise to Communicate 

April 8, 2024
Production delays are unpredictable; above all, let customers know they can count on getting updates.
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Articles

How to Prepare for OEM Certification 

March 28, 2024
Before jumping in, determine the value and benefits you can expect.
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Articles

The Independent Advantage

March 21, 2024
Independent shops have unique advantages that can help take on larger operations. Make sure you’re capitalizing on them.
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Articles

Tricks to Ease Lean Production Flow 

March 20, 2024
Ensure consistent work flows with high quality and fast cycle times
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Columnists

Lobsiger: Building a Waste-Free Repair, Part 3

March 13, 2024
With this final installment, we explore the processes you need to capture needed repairs and procedures.
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Articles

Build a Learning Culture 

March 11, 2024
Are you contributing to the tech shortage? If your shop isn’t emphasizing learning, you might be.
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Podcasts

CollisionCast: Maintain Standards with Phone Call Audits

March 6, 2024
FenderBender Columnist Drew Bryant joins the CollisionCast to talk about how phone call audits can result in increased conversions, greater customer loyalty, and more consistent...

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