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This year's report features insights, KPIs, and leadership data from hundreds of collision repair operators. Just one notable finding: Insurer influence, not the technician shortage...
Nick Hemphill Photo and Video
ACCOUNTABILITY: Chris and Kena Dacus have a personal imperative to become the best versions of themselves to lead their team effectively.
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Chamelon Wrap or Paint
Paul Bostel
The 2019 Audi TTS' lane-change assist could not be calibrated until the communication problem was resolved.
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Learning Resources

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Are you concerned about the ROI on ADAS calibration? Discover how advancements in ADAS technology are reshaping vehicle safety and automation. Join us to explore the latest trends...
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Keeping your shop up to date is a combination of having the right tools and the knowledge to back it up.
Sept. 9, 2024
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Make sure your shop is ready to service ADAS systems.
Aug. 23, 2024
asktheexpert34
Sponsored
Although Advanced Driver Assistance Systems (ADAS) are not new, there is still so much misinformation among shop owners, technicians, insurance adjusters, and drivers about these...
Aug. 9, 2024

CollisionCast

BAR Logo
New regulations take effect July 1 by the California Bureau of Automotive Repair.
June 24, 2025
SambaSafety
SambaSafety Report Cover
Severity is up; claims are down. Why? SambaSafety's John Barbagallo discusses some recent trends.
June 10, 2025
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Sponsored
In this CollisionCast episode, sponsored by Accudraft Paint Booths, Editor-in-Chief Jay Sicht sits down with Jeremy Winters, content and marketing at Accudraft, to talk about ...
May 27, 2025
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Hear how Andy Tylka, owner of TAG Auto Group in Indiana, is helping his employees, their families, and the industry with mental health care.
May 13, 2025

ABRN On the Shop Floor

I-CAR
I-CAR RTS logo
I-CAR's Repairability Technical Support portal and mobile app can get technicians the repair information they need quickly.
June 17, 2025
Courtesy of 3M Collision
As with any repair, be sure to stick strictly with OEM guidelines. Critical sensors can be affected by welding and changes in coating thickness.
Let these five points guide you in your plastic repair journey.
June 12, 2025
Mario Fimbrez
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These 5 steps keep painters organized and highly productive.
June 12, 2025
SCRS
SCRS Estimating tip
SCRS shares this tip and others from the Database Enhancement Gateway website.
June 10, 2025

Columnists

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Careless delivery
Small business owners already face enough challenges. The last thing we need is to be bullied by vendors who think they’re too big to fail.
July 2, 2025
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Partnership Concept
In today’s market, these are survival skills that help you build connections long before any accident occurs.
July 1, 2025
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Crossroads of innovation
The collision repair industry is at a crossroads. As vehicle safety and performance improves, the business landscape reshapes to favor well-capitalized players.
June 20, 2025
Illustration by Jay Sicht/Adobe Stock 536316743, 787673151
Vendor Bombardment Illustration
Surviving a constant onslaught of people seeking your money requires setting boundaries and product validation.
June 17, 2025

Running a Shop

Courtesy of Caliber Collision
Caliber Collision Mentors
The collision repair industry needs more technicians. It’s time to take technician development into your own hands.
July 1, 2025
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Negative Online Review
When a customer complains online, be ready to shift into gear.
July 1, 2025
Jay Sicht
BUILT FOR EFFICIENCY: Dan Dent (right) demonstrates the platform to Les Pawlowski, general manager of Symach, at the recent Certified Collision Group Conference in Nashville, Tennessee.
Andrew Suggs, Dan Dent, and their partners are working to make sure their platform, Collision Vision, becomes a meeting ground for every player in the collision repair space. ...
July 1, 2025
File Photo/Courtesy of John Baker, Wallace Collision Center
Parts Carts
Parts represent nearly 40% of sales. With increasing pressure on all margins, refining your parts handling processes can optimize your performance.
July 1, 2025

Cool Shops

Courtesy of DB Orlando Collision
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Drew Bryant had some must-haves when expanding into his second location for DB Orlando Collision, including efficiency-boosting Symach FixLine bays.
June 6, 2025
Abra Auto Body Repair of America
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The facility in Sparta, Michigan, received a complete teardown and rebuild of the front office, new paint area, three overhead doors providing exterior access, and a new internal...
June 5, 2025
Paintworx Collision Center
Paintworx Collision Center
This artist started his collision repair business with only $3,000 in the bank.
April 1, 2025
Texas Collision Centers
TCC Plano Location
This location is now part of a growing MSO.
Feb. 7, 2025

Multi-Shop Operations (MSO)

Classic Collision
Classic Collision logo
This announcement comes after Classic Collision themselves announced that they'll be acquired.
April 15, 2024
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For David Caulfield, necessity is always the mother of invention.
May 9, 2022
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With a new year approaching, DJ Mitchell, vice president and co-owner of MITCHCO Collision Repair, shares his top three goals and how he plans to accomplish them.
Dec. 20, 2019
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DJ Mitchell, regional director of Joe Hudson's Collision Centers and the co-owner of MITCHCO Collision Repair, shares how an MSO leader can inspire employees to push each other...
Aug. 30, 2019

Sponsored Content

FenderBender AirPro June 2025
Sponsored
In this quick but insightful conversation, FenderBender Editor-in-Chief Jay Sicht chats with Brian Evces, SVP of sales and business development at AirPro Diagnostics, about how...
July 1, 2025
Fender Bender April 2025 CarStar
Sponsored
Learn how Puget Collision Group scaled its success with Driven Brands’ support in this candid conversation on collision repair franchise growth.
May 19, 2025
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Sponsored
How Quincy Land and his son thrive with Maaco.
May 2, 2025
Post-collision calibrations shops can perform in-house
Sponsored
Take a look at how shops are performing in-house ADAS calibrations using the Autel IA900 ADAS Calibration System.
April 10, 2025